HOME LETS are committed to protecting and processing your personal data in accordance With General Data Protection Regulations and The Data Protection Act 2018. For the purpose of the legislation and your personal data HOME LETS IS THE Data Controller, Alizon Monk is the person responsible for data protection and can be contacted at HOME LETS 53 High Street, Thornton Heath, CR7 8RW. The General Data Protection Regulations are to safeguard personally identifiable information or personal data. This privacy notice will be regularly reviewed and updated as necessary

Information Held

The personal data we process may include the information in column ‘Information Held' of the attached appendix and may also include Other sensitive data concerning health, if relevant to your search. Ta ensure that we provide you with the best service possible we will need to collect and retain certain data. The data may be collected and processed by those listed in columns 'Who is Collecting' and 'Who it Will be Shared With'. How we source the data is identified in column 'How is it Collected'.

Lawful Basis of processing

Your data will be used for the activities in column 'Why it is Collected' There are six lawful basis of processing your data including consent, legitimate interest, contractual fulfilment, legal obligation and vital interest. For each usage of the data the lawful basis of processing of your data will be 'identified in column 'Lawful Basis of Processing'. A legitimate interest is when we have a business or commercial reason to process your data, which needs to be balanced with your interests - What is right for you. When you are searching for property - this is always consent and your details will be removed within two months or immediately on request.

On Line Identifiers. IP Addresses and Cookie Identifiers

Where you visit our WEB Site we may collect information about your computer, including where available your IP address, operating system and browser type for system administration and to report aggregate information to our advertisers. This is statistical data about users browsing actions and patterns. We may obtain information by using a cookie file which is stored on the hard drive of your computer. Cookies can contain information that is transferred to your computer’s hard drive. They help us improve our site and deliver a better service, they enable us to (I) To estimate usage patterns (II) To store information about your preferences (III) To speed up searches (IV) To recognize when you return to our site You may refuse to accept cookies by activating the setting on your browser which allows you to refuse, however, if you refuse you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site, you can find more information about cookies at This policy only applies to our site. If you leave our site via link or otherwise, you will be subject to the privacy policy of that website provider. We have no control over the privacy policy or the terms of that website and you should check their privacy policy before continuing to access their site.

Recipients of Personal Data

It will be necessary for us to process or share all or some of your date with a range of individuals, businesses and organisations and these may include those listed in column 'who will we share your information with' when you are searching for a property it is only staff and software provider.

Where is the Data Stored

Your personal data is stored in the way described in column 'How Stored' within the European Union or outside the European Union but with an organization operating under the General Data Protection Regulations

Retention Period and Criteria Used to Determine the Retention Period

We will retain some elements of your personal data for up to the time defined in column 'When will it be Deleted'. What information can be anonymized will be when no longer required for either contractual fulfilment are legitimate interest. If the lawful basis for processing data was consent, then you may withdraw consent at any time and your details will be fully deleted immediately.

Your Rights

You have a right of access to check your personal data to verify the lawful basis of processing. We are obliged to respond to an access request within 30 days and may not charge a fee unless the request is unfounded, excessive or repetitive. If a fee is charged it is to be a reasonable fee based upon the administration cost of providing the information. You have a right to rectification if the data we hold is either inaccurate or incomplete. If your data has been disclosed to third parties then we must inform them of the rectification, where possible. You have the right to erasure of your data when consent is our basis of processing, (the right to be forgotten). You may request that your personal data be erased, for example, where there is no compelling reason for its continued processing or where we withdraw your consent. We will comply with your request unless we have another basis of processing justifying our retaining the data,(for example a legal requirement or defence of a legal claim). You have some rights to ask us to restrict processing i.e. block or suppress processing where, for example, the data may be incorrect and whilst accuracy is verified. We are permitted to stare the data.

Your Right to Object

You do have a right to object to further processing of your personal data. We may be required to stop processing unless there is some other legitimate basis of processing such as a legitimate interest or a requirement for the exercise or defence of a legal claim.

Withdrawal of Consent

Where the lawful basis for processing is your consent, you may withdraw consent at any time by writing to: Mrs Alizon Monk, Home Lets, High Street, Thornton Heath, CR7 8RW or emailing:

How to Lodge a Complaint with Supervisory Authority

The supervisory authority responsible for data protection is Information Commissioners Office,(ICO) to whom concerns may be reported by on 0303 123 or 1625 545 745 if calling from outside the UK, by email using the form on the website or the live chat function.